Returns & Refunds
You deserve something you truly love!
At Varmosa, we want you to be completely satisfied with your purchase. If you change your mind, you can return your items within 60 days of receiving your order for a store credit or exchange.
How to Register a Return
Please submit your return request here:
Return Form
Faulty Items
We place great importance on the quality of our products and we’re very sorry if you receive a faulty item.
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If you believe your item is defective, please contact us immediately upon receipt.
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To help us resolve the issue quickly, we may ask you to provide clear photos of the defect.
Please note:
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Items that are worn, washed, or returned without tags cannot be accepted as faulty.
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Claims must be made before the item has been used.
Our customer service team is here to support you – don’t hesitate to reach out!
Return Process
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Register your return here: Return Form
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Prepare your items in their original condition (unworn, unwashed, with tags attached).
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Ship the package back to us.
Important Information:
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Return shipping costs are the responsibility of the customer.
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We recommend using insured shipping with tracking, as Varmosa cannot be held responsible for lost returns.
Thank you for shopping with Varmosa – we want you to truly love your new favorite piece 💛
Contact Varmosa
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Contact Form: info@varmosa.com
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Address:
Unit E01, 10/F
Wong King Industrial Building
2–4 Tai Yau Street
San Po Kong
Hong Kong