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SHIPPING GUIDELINES

Shipping Policy

Who We Are
Prins E-Commerce ("we", "us", or "our") operates the website https://varmosa.com/ (the "Website"). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

  • Free Shipping: We offer free shipping on all orders.

Shipping Area

  • Delivery Area: We currently ship within United States, Australian.
  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday through Friday.
  • Cut-off Time: Orders placed before 10:00 PM (GMT+01:00 Central European Time, Berlin) will be processed the same day. Orders placed after this time will be processed the next business day.
  • Non-Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

  • Estimated Delivery: Orders typically arrive within 5-7 business days after processing, depending on the delivery location.

Shipping Process

  • Courier Services: We use reliable carriers such as DHL and FedEx for all shipments.
  • Tracking: Once your order has shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost, please contact us immediately for assistance.

Returns

  • Return Policy: For detailed return instructions, please refer to our return policy.

Contact Us
If you have any questions or concerns about this shipping policy, please contact us:

  • Email: info@varmosa.com
  • Address: Venatorstraat 12, Alkmaar, 1827NV, The Netherlands
  • Opening Hours: Monday to Friday: 09:00 AM - 9:00 PM CET (Berlin)
SHIPPING GUIDELINES